Voyc AI Blog
Read our latest articles, whitepapers and case studies on conversation intelligence and compliance monitoring.
Voyc Blog Articles
Voyc: UK Regulatory Update | Q1 | 2025
UK financial regulatory and compliance highlights: Q1 2025 In this update, we focus on three current regulatory issues that are high on the agendas of
What are Compliance Managers doing differently in 2025?
The changing landscape of compliance management Compliance management is undergoing a seismic shift. As regulations grow more complex and resources remain stretched, compliance managers are
Unmasking the Rising Threat of Motor Finance Fraud: How to Protect Your Business
Motor finance fraud is a growing concern within the automotive and finance industries, with fraudsters employing increasingly sophisticated tactics to exploit weaknesses in the system.
From a Facebook Ad to a £10bn Car Finance Pandemic: My Top 3 Takeaways from the Landmark UK Court Case Through the Lens of Claimant
In 2017, Marcus Johnson, a factory supervisor from Wales, purchased a car for £6,600 from Trade Centre. He later discovered he had unknowingly paid a
Hippo Motor Group: Now Turbocharging Customer Service, Compliance Standards And Sales Coaching With 100% Call Monitoring From Voyc
“We have seen a vast improvement.” Lianna Akbar Head of Compliance, Hippo Motor Group Hippo is undoubtedly one of the UK’s leading motor leasing and
Supporting You Through Change: Our Response To The Recent Car Finance Commission Ruling
Transparency in commissions Brokers are now required to obtain informed consent from consumers before receiving any commissions from lenders. This mandates clear communication regarding commission
Revealing The Future Of Broker Relationships: Why Motor Finance Funders Need Voyc
In today’s dynamic financial services landscape, the relationship between motor finance funders and brokers has become more pivotal than ever. With the introduction of
Talk of the trade: Conversation intelligence vs. Conversational intelligence in customer interactions
In today’s rapidly evolving landscape of communication technology, two terms continue to emerge in roundtable discussions and boardroom deliberations: “Conversation Intelligence” and “Conversational Intelligence.” At
Call Quality Monitoring Best Practices for Contact Centre Excellence
Managing a contact centre or even a smaller customer-facing team can be challenging at times, especially when it comes to maintaining high-quality customer interactions. You’re
“Voyc loves America, and we think that America will love Voyc”
Matthew Westaway and Lethabo Motsoaledi, co-founders of the award-winning conversation intelligence and compliance monitoring solution, Voyc, have just returned from a week-long trip in America
Voyc Joins the Finance and Leasing Association (FLA)
Voyc, a leading AI-powered conversation intelligence and compliance monitoring solution, is thrilled to share the news of their recent membership with the Finance & Leasing
How Conversation Intelligence is Revolutionising the Auto Industry
Discover how Conversation Intelligence is revolutionising communication in the automotive industry and learn how you can harness its power to transform your customer interactions. With
