Voyc, a leading AI-powered conversation intelligence and compliance monitoring solution, is thrilled to share the news of their recent membership with the Finance & Leasing Association (FLA), marking a pivotal step forward in their commitment to excellence in the financial services industry.
Exploring the FLA
The Finance & Leasing Association stands as the premier trade body for the asset, consumer, and motor finance sectors in the UK, holding the distinguished title of the largest organisation of its kind in Europe. As a key voice in the industry, the FLA champions high business standards, ensuring that its members’ voices are heard by those actively shaping the business environment.
Unlocking the Benefits of FLA Membership
Making your voice heard
The FLA is a powerful advocate, lobbying not only the UK Government and regulators but also the EU and international authorities, ensuring that members have a say in shaping the future of the industries they exist in.
Industry insights
Access to crucial industry information is a cornerstone benefit for FLA members. From statistical services covering market trends to in-depth sector research, the FLA keeps its members informed and ahead of the curve..
Networking opportunities
FLA members gain invaluable opportunities for networking, sponsorship, and partnerships at a variety of UK and international conferences and events. This is a great way for members to share knowledge and build relationships extending beyond their sector.
Workforce development
With over 20 years of experience, the FLA is a leader in providing high-quality training to the industry. From intermediate leasing to consumer law, their courses are in high demand and work to enhance the expertise of the workforce members.
Industry benchmarking
Members proudly align with either the FLA Lending Code or the Business Finance Code, industry benchmarks that reassure customers of the credibility of the finance they choose..
Voyc’s perspective
The team at Voyc is thrilled about the opportunity to be FLA members, and is already contributing to the industry dialogue. Co-founders, Matthew Westaway and Lethabo Motsoaledi, have shared valuable insights at prestigious forums and group talks. Matthew focused on the use of AI-powered call monitoring to improve customer outcomes, as highlighted in his presentation to the Mortgage and Lending Group. Lethabo, on the other hand, provided valuable perspectives on AI’s role in optimising vulnerability teams during her presentation at the Collections and Vulnerability Meeting. Beyond formal presentations, engagement extends to events, such as the Insight23 conference, fostering face-to-face interactions with fellow members.
The collaboration between Voyc and the FLA goes beyond membership; it’s a dedicated commitment to a future where businesses and customers engage with unwavering confidence and trust. Voyc’s vision aligns seamlessly with the FLA’s commitment to high business standards, allowing them to build valuable relationships with like-minded partners. This not only catapults Voyc forward in their commitment to excellence in the financial services industry, but also helps work toward their mission of ensuring consistency and care in every interaction.
