IMAGINE A WORLD . . . .
The insurance industry is under growing pressure as questions around value, commission, and Consumer Duty intensify. This reflective piece explores a future where customers no longer seek out insurance, where sales conversations are driven by incentives, and where the market may one day have to operate without commission altogether. What would happen to insurance distribution—and would customers still value the products we provide?
Supreme Court Ruling: What It Means for Insurance & Duty of Care
The Supreme Court’s Consumer Duty ruling clarifies common law vs FCA rules. What it means for insurers, brokers, and financial intermediaries.
Guest blog: The changing focus of regulation in general insurance
Discover how FCA regulation evolved from ICOBS to Consumer Duty, and why intelligent product design is key to the future of general insurance.